Other systems I support

In 25+ years of IT, I have supported many hardware and software packages. I cannot mention them all due to the amount, but here are a few:

  • Meraki firewall
  • Proofpoint spam filter
  • Sonicwall and Barracuda hardware and software
  • Multiple vendor printers and copiers
  • Microsoft Office products with an expertise in Outlook
  • AWS Cloud practitioner certificate
  • AutoCAD, Microstation and other CAD applications
  • CRM software including Deltek and SalesForce
  • Multiple Helpdesk/support ticketing applications
  • Professional Film and DSLR camera systems and lighting
  • Adobe Photoshop and Lightroom (certified)
  • Dozens of IT related tools for backup, restore, networking, etc.
  • Multiple Antivirus, Malware, spyware cleaning tools and utilities
  • Phone systems: Cisco, Vonage Enterprise, Blackberry and Shoretel
  • Android and iPhone support and repair
  • Dell, HP, Lenovo and other server, laptop and desktop hardware support
  • Backup hardware appliances and tape devices
  • SAN, NAS and other storage devices
  • File system monitoring tools